Quick troubleshooting
- If OCR misses a value, improve lighting and review the extracted text before saving.
- If a permission-dependent step is unavailable, open iPhone Settings and enable the required camera, microphone, or location access.
- If export fails, try again after closing other heavy apps and make sure local storage is available.
- If a trust check cannot be completed, record it as manual or unverified rather than guessing.
- If subscription status looks wrong, use the restore purchases option inside the app first.
Contact Bulpara
What to include in a bug report
- Which inspection step or screen failed
- Whether the issue happened during OCR, diagnostics, export, paywall, or history
- Whether camera, microphone, or location permission had been denied
- Whether the device was offline
- A screenshot of the error if available
For general product limitations, read the FAQ. For legal and data handling details, use the Privacy Policy and Terms of Service.